Возможности автоматизированных систем бронирования и резервирования
Keywords:
business, tourism, booking, reservation information technologiesAbstract
The article discusses the ways of booking, an objective consideration of the capabilities of foreign KSB at the present stage of development. The concept of a booking system for travel services is disclosed, the processes of interaction between booking systems and hotels are considered.
References
Крутик А.Б. Внедрение систем электронного бронирования и резервирования / А.Б. Крутик // Эффективное развитие туристского предприятия. — 2007.
Исмаев Д.К. Работа туристской фирмы по организации зарубежных поездок. Теория и практика маркетинга / Д.К. Исмаев. — М., 2004.
Котлер Ф. Маркетинг. Гостеприимство. Туризм / Ф.Котлер, Дж. Боуэн. — М.: Юнити, 2005.
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